Using CD's for Backup and Claims

Enabling the Windows XP CD Software

If you have a compatible CD burner, you shouldn't need to do anything special to get it working under Windows XP Home Edition or Professional. The core code that makes CD recording possible is enabled automatically when you set up Windows XP. If you're unable to record a CD, start the troubleshooting process by checking to ensure that the feature is properly configured:

1. Open My Computer, right-click the CD Drive icon, and then click Properties.
2. Click the Recording tab to display the settings shown below

If you don't see a Recording tab, then Windows XP doesn't recognize your CD burner's recording capabilities. You may have to use a 3rd party program instead.

• Make sure the Enable CD recording on this drive check box is selected. This setting turns on the built-in CD recording features included with Windows XP. The only reason to disable this feature is if you always prefer to use a third-party program and want to avoid any possible conflict between that program and Windows XP.
• Try a slower speed. Instead of choosing the Fastest setting, dial the burning speed back to 18X or even 8X. Your drive may be able to keep up with a less demanding pace.
• And of course, don't overlook the obvious. You do have a blank CD in the drive and the drive is properly connected, right?
• If the drive is configured correctly but you end up with coasters instead of readable CDs, check to make sure you've installed Windows XP Service Pack 1. Problems in the original release of Windows XP resulted in problems with certain CD-R drives; these issues were fixed in SP1.

Windows 2003

By default the CD burning service is disabled in Windows 2003. To enable CD burning, have your Administrator enable automatic startup for the IMAPI CD Burning COM Service in the services console. Restart Windows 2003 and follow the instructions for Windows XP.